Customs Duties & Import Taxes
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In most cases, customers will not be charged customs duties or taxes when receiving their orders.
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To reduce the risk of customs fees, we declare packages under a low value (usually marked as “clothing” or “accessories”) to avoid unnecessary charges.
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However, customs regulations vary by country. In rare situations, your local customs office may still apply duties, taxes, or handling fees.
Customer Responsibility
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Buyers are responsible for complying with local import regulations.
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If customs duties or taxes are charged, the customer must pay these fees directly to the courier or customs office.
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We are not responsible for delays or additional costs caused by customs clearance.
Returns & Customs Declarations
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For return shipments, customers must declare the package value as USD $13 or less to avoid customs duties.
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Returns with higher declared values may incur customs charges, which will be deducted from your refund.
Discreet & Safe Declarations
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To protect customer privacy, all customs forms use neutral descriptions such as “clothing” or “accessories.”
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We never include sensitive product names or brand details on shipping labels or invoices.
Important Notes
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Customs policies vary by country; please check with your local customs office if you are unsure about specific regulations.
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If you refuse to pay customs duties and the package is returned, the original shipping cost is non-refundable.
Contact Us
If you have questions about customs duties, import taxes, or shipping declarations, please contact us at:
Email: fondcosplay@gmail.com
